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1993-05-28
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DELRINA
895 Don Mills Road 6830 Via Del Oro
500-2 Park Centre Suite 240
Toronto, Ontario San Jose, California
Canada M3C 1W3 U.S.A. 95119-1353
Product Support Numbers
BBS:(416)441-2752 WinFax PRO 3.0 Only:(416)441-0921
Fax Back:(416)443-1614 All Other Products:(416)441-1026
Fax:(416)441-0774
======================================================================
T E C H N I C A L N O T E S
Product: WinFax PRO 3.0, WinFax PRO 2.0, WinFax LITE, WinFax 2.0
Document No.: 2066
Document Date: June 3, 1993
======================================================================
Subject: Specifying Intel SatisFAXtion 100/300/400e As Class 1
Fax/Modems
Situation:
==========
Any of the following send/receive problems occur when using WinFax PRO 3.0
with your Intel SatisFAXtion 100, 300 or 400e (external) fax/modem:
- When you attempt to send a fax, it remains in the event list and is
not transmitted.
- WinFax seems to transmit a fax successfully, but the event is recorded
in the send log with an error status.
- Received faxes do not appear in the event list or receive log.
Solution:
=========
When Intel CAS-emulation software is installed with these models of Intel
SatisFAXtion fax/modems, communication problems may occur. You must disable
the Intel CAS-emulation drivers, then update your WinFax PRO installation
by changing the fax/modem specification to Class 1.
1. Open your AUTOEXEC.BAT file in Windows Notepad, or another basic text
editor.
2. Type "REM" at the beginnning of the CASMODEM and FAXPOP lines to
disable these expressions, for example:
REM C:\FAX\CASMODEM.EXE
REM C:\FAX\FAXPOP.EXE
3. Save the changes to your AUTOEXEC.BAT file, and exit your text editor.
4. Exit Windows, and reboot your computer so the modifications can take
effect.
5. Follow the procedure for changing your fax/modem specification. See
Changing Your Modem, under Adding Options After Installation, in
Chapter 2 of the WinFax PRO User's Guide.
Remember to select the generic Class 1 settings for the fax/modem.
Do not select CAS as the fax/modem type.
Note: If you continue to experience send/receive problems after
modifying your AUTOEXEC.BAT and changing your fax/modem
specification to Class 1, contact Delrina Product Support for
assistance.